Boiler Installation, Repairs, Plumbing and Heating

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Gas Safe registered gas engineer and plumber in Pontypridd, serving Rhondda Cynon Taf and Cardiff, with new boilers in Barry and Bridgend.

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A local, independent Gas Safe registered engineer.

How your quote works

Online Complete the first three steps from your phone.

  1. Your postcode

    Where the work is.

  2. Choose the service

    Boilers, heating, plumbing or gas appliances.

  3. A few details

    Only the questions for that job.

  4. Send it to BoilerWell

    Send your prepared message by WhatsApp or email, or call. BoilerWell then reviews it and confirms the next step.

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Plumbing and heating

Radiators fitted and repaired, new taps and showers, and leaks and burst pipes put right.

Radiators

New and replacement radiators, and repairs to radiator valves and leaks. Heating controls and power flushing too.

Central heating and radiators

Kitchen and bathroom taps

New taps fitted, and dripping or stiff taps repaired.

Taps and plumbing

BoilerWell is an independent, Gas Safe registered plumbing and heating business based in Pontypridd. Deal directly with a local, independent Gas Safe registered engineer, not a call centre or a national installer.

  • Direct contact

    You deal with BoilerWell directly, not a call centre, an agency or a lead-selling website.

  • Independent and local

    A Pontypridd business, not a national installer or an agency.

  • Gas Safe registered

    For domestic gas work, including central heating boilers, gas cookers and gas fires.

Your new boiler, from quote to annual service

  1. Online

    Request a quote

    Tell BoilerWell about your home and your current boiler, online or by phone.

  2. A separate visit

    Home survey

    A visit to look at your home, your pipework and the flue route, so the quote fits the job.

  3. Installation day

    Installation

    The day your new boiler is fitted.

  4. At handover

    Testing, registration and handover

    Your boiler is tested and you're shown how to use it. It's registered with the manufacturer where their warranty needs it, and the work is notified through Gas Safe Register.

  5. Every year

    Annual servicing

    A service every year afterwards keeps it safe and working well.

    Boiler servicing

Areas covered

Based in Pontypridd, covering Rhondda Cynon Taf and Cardiff, with new boiler installation in Barry and Bridgend. Enquiries from Caerphilly, Merthyr Tydfil and elsewhere are welcome; availability is confirmed for each job.

Map: Office for National Statistics, licensed under the Open Government Licence v3.0. Contains OS data © Crown copyright and database right 2024.

24/7 emergency call-outs

If your heating has failed, your boiler has broken down or a pipe has burst, call BoilerWell at any time, including nights, weekends and bank holidays. Say what's happening and you'll get a straight answer on what can be done and when. You won't be promised an arrival time that can't be kept.

Emergency call-outs cover Rhondda Cynon Taf and Cardiff.

Call 24/7: 07831 454701

For emergencies, please call rather than send a message.

Questions about new boilers

Will I get a fixed price from the quote form?

Not from the form alone. It tells BoilerWell about your home and your boiler, and you'll hear back with the next step. A visit or some checks may be needed before a price can be confirmed.

Combi, system or regular boiler: which do I need?

It depends on your home. A combi heats water on demand and needs no hot water cylinder. A system or regular boiler works with a cylinder, which can suit homes with more than one bathroom in use at once. You'll get a recommendation after the survey.

Can my new boiler go in a different place?

Often, yes. Moving it means new pipework and a new flue route, so it's a bigger job than a straight swap. What's possible is checked on the survey, and you'll see both options.

What kind of boilers does BoilerWell fit?

Mains gas boilers: combi, system and regular. If your home uses oil or LPG, say so when you get in touch and you'll get a straight answer.

How often should my boiler be serviced?

Once a year is the usual advice, and many manufacturers' warranties depend on it. Check your boiler's paperwork for exactly what yours needs.

My boiler's stopped working. Should I replace it?

Not automatically. Some faults are worth repairing. You'll get a straight answer, including when a repair makes more sense than a new boiler.

Boilers, heating or plumbing?

Start with your postcode, choose the job and answer a few questions about it. BoilerWell reviews every enquiry and confirms the next step.

Need a new boiler? Go straight to a new boiler quote